AV Design Engineer / Audio Visual / Sales Support

Posted 12 March by YourRecruit IT Ltd Easy Apply

Up to £40,000, + Car Allowance!

Newcastle - 100% Field Based Start your day from home!

25 days Holiday, Company Pension, Company Van, Childcare Vouchers, Health Insurance, Summer Outings and Friday Drinks!

AV Technician, Audio Visual, Support, Design, Site Visit, Engineer, Video, projector, Installation, Drawings, Rack Build, System Design, Site Survey, Documentation, Protocols, Visual, Audio, Sales, Support

This is a career defining opportunity to join a well-established IT Professional Services company who specialise in Webcasting and Audio Visual. As Europe’s leading provider of strategies and technologies that support democratic engagement, this client continues to be at the centre of a network of thought leaders and technology experts who are breaking new ground to navigate that change.

*Fantastic opportunity to become an important part of a well-regarded company!

Your role will be to provide support to our sales team which includes front line on the road sales people, internal small sales and where relevant, bid support writer. This role will cover the north of the country and Scotland supporting the technicians and sales staff in those locations.

Good time management and organisations are essential as you will be expected to manage your tasks and activities between office (Rawtenstall), home office and client appointments including technical site surveys.

Main Duties and Tasks:

This role encompasses a variety of tasks but primarily has responsibility for producing the designs, documentation and training for client AV installs.

Duties include but are not limited to:

  • AV system design of:
    • Undertake full site surveys at potential new client sites to include an inventory of existing equipment
    • Assess the customer requirements within the constraints of the site
    • Work closely with the sales team to:
      • Agree a solution that meets the customers’ expectations
      • Ensure tender responses are technically correct and fit for purpose
    • Work closely with the Operations Team to:
      • Agree a deliverable solution
      • Ensure tender responses allow sufficient resource for installation and project management
  • Be able to perform a full health check on existing equipment as part of the sale process for Service & Maintenance contracts
  • Preparing documentation for customer handover including drawings, AV rack design and mounting information
  • Training customers on system use and customer service on trouble shooting
  • Commissioning installations
  • Delivering AV training and documentation to clients post install
  • Second level customer service support
  • Build costing sheets in line with the design and the supplier quotes
  • Write technical proposals for tendering or general priced proposals
  • Provide reports following site surveys
  • Attend site meetings to support sales either in a technical capacity or for product demonstrations. On occasions you may be required to do so alone
  • Support internal small sales with product or technical guidance

Knowledge, Skills and Experience:

  • Audio visual experience is paramount and ideal candidate will have had installation experience
  • AV system design: (As a minimum we expect you to be able to design an AV system)
  • Outline AV design for budgetary purposes
  • Full design for costing and technical proposal documentation
  • Installation drawings including rack build design
  • Wiring schematics and numbering schemes
  • Communicate with manufacturers/suppliers to help support the AV design process
  • Build costing sheets in line with the design and supplier quotes
  • Liaise with sub-contractors for quotes and survey support
  • Be able to produce technical writing for proposals and tenders
  • Good knowledge of digital transmission including AVoIP and HDbaseT
  • Familiarity with conducting and writing site surveys
  • A good understanding of audio conferencing systems
  • An excellent understanding of audio and video protocols
  • A thorough understanding of analogue and digital based systems
  • AV system design
  • Be up to date with product announcements and emerging technologies

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AV Technician, Audio Visual, Support, Design, Site Visit, Engineer, Video, projector, Installation, Drawings, Rack Build, System Design, Site Survey, Documentation, Protocols, Visual, Audio, Sales, Support

Due to the amount of CVs we receive we will only be able to contact you if your application is successful.

YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

Required skills

  • Audio Visual
  • Design
  • Support
  • AV Technician
  • Site Visit

Reference: 34660394

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