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Automotive Warranty Advisor

Posted 5 January by CMD Recruitment Ended

Job purpose

Responsible for assisting, administering, authorising, managing and processing Warranty claims for all work undertaken by the authorised Dealer Network.

About the role

Working as a Warranty Advisor you will process warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis and also monitor daily, weekly and monthly warranty reports.

About you

  • Warranty advisor experience
  • Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
  • A friendly but professional manner and able to demonstrate integrity, discretion and objectivity
  • Able to meet deadlines without compromising on the quality of work.
  • Excellent interpersonal able to develop productive and cooperative relationships with customers & colleagues, through the use of rapport building techniques & empathy
  • Able to maintain strong working relationships with colleagues, the client base and the manufacturers
  • As you will be working closely with the Service Team and the relevant manufacturers some technical knowledge would be an advantage
  • Can demonstrate past experience within the motor trade industry

Reference: 34153190

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