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Automotive Trade and Retail Counter Assistant

Posted 11 February by Kea HR Ended

This is an excellent opportunity for the right candidate to join a market leading company within the towing industry. They have branches within Yorkshire and Humberside and have a trading history of over 30 years.

Location: Doncaster, DN2

Start Date: Immediate

Duration: Permanent

Status: Full time

Hourly Rate: £8.50 (£17,680)

Job Level: Experienced, Non Manager

The Job

Your primary duties will be running the retail shop, selling a vast range of goods including towing accessories, trailers and parts, caravan accessories, roof boxes and roof bars. You will deal with customer enquiries and complaints and will build long lasting and trusted relationships with customers.

You will also support the Branch Manager with day to day administration of the branch and booking in customer’s vehicles to the busy, fitting centre, ensuring that the workshop staff get correct information and parts needed for the vehicles that they are working on. This will include giving quotations to customers and preparing invoices.

Finally you will support the Website Developer with updating the company's website and social media pages.

Skills Required

Ideally you will have excellent vehicle knowledge which you will have gained within a retail or mechanical environment. Experience of selling automotive parts or camping and caravanning parts would also be a distinct advantage.

A full clean UK driving license is essential as you will be required to collect parts from suppliers in the company van.

In addition to the above you must have:

  • Excellent customer service skills, both face to face and over the telephone, as well as the need to be able to liaise between other departments at other branches.
  • Excellent problem solving skills with the ability to make informed decisions and work under pressure
  • Ability to communicate effectively at all levels
  • Strong communication and presentation skills
  • Excellent IT skills and a working knowledge of sage accounting systems would be advantageous

Previous experience of working with various Social Media channels would also be advantageous.

Working Hours and Benefits

The role is permanent and full time, 40 hours per week. The business trading hours are Monday to Friday 8.30am to 5pm and 8.30am to 3pm on Saturdays. You will work on a rota system within those times.

Holiday entitlement exceeds the statutory entitlement and the business closes between Christmas and the New Year.

How to Apply

If this has excited you and you feel you have the ambition and drive to excel in this role please send me your CV with a covering letter, outlining why you feel you are the best candidate.

Please remember to add your phone number, email address and full home address to your application. If this information is missing it slows down our process and may result in us not being able to contact you.

Required skills

  • Automotive Parts
  • Retail
  • Social Media
  • Sage Accounts

Reference: 33500383

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