Automotive Aftersales Manager Required in Portsmouth
Salary: £30,000 + Bonus
My Client an established and successful Franchised Main Dealer in Portsmouth is looking to recruit an experienced Aftersales Manager for their busy successful Commercial Dealership.
The main responsibilities of the Aftersales Manager are to organise the service activities to ensure the department’s efficient and profitable operation. As part of a busy main car dealership aftersales team you will also be responsible for:
- Managing a small team of Technicians, Workshop Controller, Service Advisors and Support staff
- Effectively market and sell Manufacturer's service plans and warranties, labour hours, parts, accessories, lubricants, subcontracted service to maximise profitability
- Dealing with any customer issues and complaints
- Monitoring and working to monthly, quarterly and annual targets.
-Maximise commercial opportunities, monitoring customer needs to maintain high levels of customer service
Candidates must be extremely customer focused and able to communicate clearly and effectively maintaining a strong rapport with our client's new and existing customers. Current or previous experience as an Aftersales Manager managing a large team within the motor trade is essential.
Experience and the ability to delight and exceed customer expectations is essential, as well as having DMS knowledge and a full UK Driving Licence
If this sounds like the perfect role, we would love to hear from you!
Please send your full & up to date CV at Progress Recruitment Solutions (UK) quoting ref: PRS15754.
Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.
Automotive | Motor Trade | Dealership | Service & Aftersales | Service Advisor | Aftersales Manager | Parts Advisor | Customer Service Advisor | CSA | Customer Service | Bookings | Reception | Front of House | Career | Jobs | Hampshire| Portsmouth |
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