Automotive Claims Advisor

Posted 2 November by Calibre Candidates
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Great opportunity for an Automotive Claims Advisor to join the fast-paced Service and Repairs team of a successful automotive company in Reading. This is a varied and busy role, providing quality customer service to advise on bookings and assess customer vehicle claims. Great company discounts offered in addition to competitive salary.


  • Liaising with customers and appointed garages regarding servicing, MOTs and repairs

  • Selecting garages to carry out work and agreeing cover for claims

  • Assessing garages diagnosis for repair work, ensuring labour and parts prices are reasonable

  • Regularly updating and advising customers on bookings and warranty issues

  • Resolving any issues or complaints as positively as possible

  • Maintaining a high standard of customer service


  • Previous customer service experience either within a garage or office environment

  • Good knowledge of vehicle parts

  • Any experience of vehicle warranty/insurance claims would be highly advantageous

  • Friendly and polite telephone manner

  • Confident computer skills and strong attention to detail

  • Able to work well under pressure

If you think you are suitable for this role, then please click 'APPLY’ now!

Recruitment Note:

Due to the unprecedented volume of response we are currently receiving, regrettably, we are unable to respond to every application individually. If you have not heard back from us within 5 days, please assume your application has been unsuccessful. If the situation changes, or another suitable role arises, we will be back in contact.

Reference: 51352745

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