Our client is seeking a Call Auditor to join their team in Flintshire. As a Call Auditor you will demonstrate excellent organisational skills ensuring the efficient administration of a project.
Call Auditors will be responsible for the following:
• Working in an FCA regulated environment
• Providing feedback to advisors
• Offering guidance and training to staff
• Listening to calls from a number of departments across the business
• Compiling reports on findings
• Assessing & Scoring calls
• Ensuring compliance s upheld at all times
Skills / Experience required:
• Knowledge of FCA regulations
• Knowledge of TCP
How to apply:
To apply for this role, please forward your CV in confidence quoting reference 1706-28SH
Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your applications will be unsuccessful.