As an Assistant Store Manager, you’ll support the Store Manager in all aspects of running your store in order to grow and develop your business. You’ll be specifically involved with; driving sales and achieving KPI’s, providing the highest standards of customer service, taking a business approach to maximise profitability, proposing ideas for local marketing, dealing with administration and ensuring all standards are maintained.
Having gained experience at a similar level in the retail or sales sectors, you’ll be enthusiastic, highly motivated and able to work on your own initiative. You’ll also be computer literate and possess excellent selling and communication skills. Ideally, you’ll be located within 30 minutes travelling time of the store and hold a full driving licence.
Our stores are open 7 days a week and our full time staff work a 40 hour week to cover the following hours on a rota basis:
Monday to Friday: 8.00 am to 6.00 pm
Saturday: 9.00 am to 6.00 pm
Sunday: 10.00 am to 4.00 pm
Forget everything you thought you knew about storage because at Big Yellow, we're not about boxes - we're about people. Which is why we're on the hunt for like-minded people - to help us provide amazing service to our customers.
Customer service with a difference
This isn't just sitting at a till, and it definitely isn't moving boxes - in fact we don't encourage it. This is a customer service business with a big difference, as we get a huge variety of people coming through our doors. From house movers, to entrepreneurs looking to store their stock or even collectors looking to store the weird and wonderful, you can expect a day to day that's never the same.
Plenty of perks
Plus we're big on looking after our own people too, offering plenty of perks to say thanks for all their hard work. From days off on their birthday to our WOW awards - cash prizes to reward great customer service.
A company that's going places
Big Yellow is Britain's fastest growing and number 1 self storage company. We're full of ambition for our company and want people who share in that ambition. People who want to make their mark with great customer service...and who get stuck in with helping Big Yellow continue to be great.
A lot goes on behind yellow doors. We look forward to having you as part of our team.
- Customer Service
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