Assistant Service Manager

Posted 31 July by Auto Skills UK Easy Apply Featured

£28,000 Basic + EXCELLENT OTE
Location: NEWBURY

Assistant Service Manager required for this well established dealership in Newbury. You must be an Assistant Service Manager or a Senior Service Advisor who is highly proficient in the Service department within the automotive industry.

Assistant Service Manager Responsibilities:

* Planning, controlling and monitoring processes in customer services areas while managing and developing employees
* Improve standards of performance of the service team through effective coaching and performance management
* Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
* Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
* Ensure accurate recording of all daily operating controls and KPIs
* Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
* Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets

Assistant Service Manager Attributes:

* You will need to have had a solid career history to date gained in a main dealer Service department
* Be a confident relationship builder dealing with customers at all levels
* You will have an extensive career in aftersales management
* Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
* Demonstrate an entrepreneurial flair to drive the business forward
* Proven ability to deliver high CSI results with a passion for excellent customer service
* Have knowledge of vehicle design, manufacture and legislation
* A full driving licence

To apply please express your interest via a call or send your CV to Laura Gill – - Tel: (Mobile Friendly) Mobile –  

Reference: 35761802

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