This job has ended. Find similar jobs.
I am looking for a candidate with great customer service and F&B experience to join the Restaurant Team with my well known and renowned resort client. This is a brilliant opportunity for someone looking to expand their restaurant experience into a key supervisory position within a busy 4* hotel and resort.
consisting of 116 stylish bedrooms which are enjoyed by regular corporate clients, guests attending conferences and events at our resort, including racing and Golf, and leisure customers celebrating a special occasion or exploring the local area and London.
You will be involved in breakfast, lunch and dinner service and will lead service in the absence of a manager to ensure that the front of house team deliver excellent and attentive customer service which meets brand standards..
The main Restaurant is a stylish open plan 100 cover restaurant which includes an outside summer dining area popular for corporate BBQs. Situated beside the busy racecourse with 80 racedays in 2017, the views across the racecourse and towards the 18-hole PGA Championship Golf Course are stunning.
You will work closely with the Restaurant Manager and assist in leading the team by example embodying the ‘spirit to serve’ and being pro-active with excellent communication, organisation and problem solving skills. This includes assisting with the management of the restaurant including reservations, floor plans, schedules, daily checks and ensuring the staffing levels are appropriate.
Key responsibilities for the role will include:
To manage the restaurant in the absence of the Restaurant Manager, including leading a team of assistants and casual workers
To ensure that customer service standards meet standards, including room service
To supervise a variety of shifts – breakfast, afternoon, dinner
To lead by example giving great customer service to hotel guests, conference visitors, golf groups, spa guests and racing customers
The ideal candidate will possess the following attributes:
Educated to at least GCSE or equivalent
Proven track record in hospitality
Minimum of 2 years’ service or related hospitality management experience
Basic technical knowledge of restaurant operations
Demonstrated hospitality skills
Excellent Time Management skills
Excellent customer service and very customer focused
Friendly and Approachable nature
Self-motivated, able to work on own initiative
Able to work individually and as part of a Team
The right to work within the UK
In return we will offer you:
22 days holiday per year plus Bank Holidays
Contributory pension scheme
A competitive salary
Childcare voucher scheme
Use of Spa and Golf course
Personal and professional development opportunities
Reed Specialist Recruitment Limited is an employment agency and employment business
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job