Assistant Manager

Posted 13 February by Hays Travel Featured

Start your career with the UK's Largest Independent Travel Agent

We have opened 20 new branches within the last 12 months and looking to continue to expand in 2018!!

Hays Travel is proud to be the UK's largest independently-owned travel agent and has been finding our customers their perfect holiday for more than 37 years. We employ over 1400 people and around 200 homeworkers, with a turnover of more than £850 million. What's more, we have Investors in People Gold Standard - the highest accolade available - and are recognised as one of The Sunday Times 100 Best Companies to Work For in the UK.

We're looking for both experienced travel consultants and people new to the industry to join our sales teams, with a variety of roles available.

In a sales role at Hays Travel, you can expect to receive a competitive salary, plus pension scheme, as well as the potential for unlimited bonus earnings. To make sure you get to travel to all the far-flung destinations you've dreamed of, we offer educational opportunities as well as staff holiday discounts. What's more, you can expect to receive childcare vouchers and a staff uniform. We also pride ourselves on our excellent in-house training and coaching, meaning the chance for career progression is there if you want it. Our selling systems are state-of-the-art and easy to use.

We engage with customers face-to-face, via email, on social media, and over the phone - so you have the chance to use your sales skills on multiple platforms. All we ask is that you have exceptional customer service skills, a lively personality and are able to build a rapport with our customers to deliver their perfect holiday.

A remarkable 99% of our customers rate our service good or excellent and come back to us time and time again to book their holidays. Join us and you'll have the chance to work in an exciting and fast-paced environment to sell that holiday people look forward to all year.

Of course, it's not all about work. We're very sociable and there are always lots of team night-outs and company parties. We also celebrate outstanding performances at our prestigious 'High Flyer' events for staff.

Responsibilities & Duties:

Lead by example by demonstrating your sales ability and driving profits for the branch whilst providing a first class customer service experience at all times
Support the Branch Manager with managing the day to day operation of the branch including foreign exchange and maximizing revenue
Drive productivity and motivation to ensure the team overachieve sales targets
Maintain company standards

If you want to be part of the Hays Travel family please visit our careers page or alternatively send us your CV.

Required skills

  • Customer Service
  • Holidays
  • Sales

Application question

Do you have travel sales experience?

Reference: 33971175

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