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Assistant HR Manager

Assistant HR Manager

Posted 14 March by Haven Claims Easy Apply Ended
Purpose of the Role:
  • To support the HR & Finance Manager
  • Ensure alignment at operational level with the Head Office strategic plan, setting clear and specifically measurable objectives
  • Manage and coach line reports to ensure goals and objectives are implemented to improve job performance, ability and competence
Key Responsibilities:


  • Working closely with all line management to understand and implement HR policies and procedures and aligning these to Head Office
  • Liaising closely with Head Office in relation to HR policies and procedures
  • Recruitment - working with the in-house recruiter, monitoring head count to agreed Budget, developing job descriptions, advertising, short listing, interviewing and selecting candidates with department heads
  • Maintaining staff handbooks
  • Advising on pay and other remuneration issues, including promotion and benefits and pensions
  • Administering payroll and maintaining employee records
  • Interpreting and advising on employment law
  • Dealing with grievances and implementing disciplinary procedures
  • Developing with line managers HR planning strategies which consider immediate and long-term staff requirements
  • Manage the appraisal process and ensure all staff have personal development plans
  • Monitor, review and address under performance maintaining appropriate records in accordance with the company Performance Management Programme


  • Ensure compliance with delegated handling agreement with HICL
  • Ensure Health & Safety requirements are met in line with HR policies & procedures
  • Maintain compliance within both HR & recruitment in line with the GDPR

Operational Management:

  • Participate in projects as and when required
  • Development of strong working relationships with internal & external customers and supply chain
Critical Competencies:
  • Honesty and integrity
  • Personally energetic, dynamic, positive, enthusiastic with the ability to think laterally and act through reasoned decision making
  • Understanding of all relevant legislation impacting upon motor claims handling
  • Possess excellent verbal and written communication skills
  • Sound relationship management
  • Excellent team player
  • Highly motivated self starter requiring minimum supervision with the ability to make decisions and take ownership of the same


  • A commercial & common-sense approach & understanding of HR


  • Previous management experience
  • CIPD Level 5 as a minimum

Required skills

  • CIPD qualified
  • HR Policies
  • Line Management

Reference: 34680725

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