ASSISTANT F&B / DUTY MANAGER - HOTEL - HOOK
Our client, an elegant house set in 35 acres of stunning parkland are looking for an Assistant/ Duty manager to report to the F&B Manager in looking after a beautiful country House 4* property popular for weddings, conference and has a high standard bar & restaurant.
As Assistant F&B Manager you will ensure that the department delivers a high quality service to the customers maximising on all sales opportunities. You will ensure delivery of great customer service at best possible cost within brand guidelines and satisfying legal requirements.
. Assisting in Managing a team of 11 F&B staff & planning rotas
. To attend a service briefing at the beginning of each shift
. Responsible for the team & guests in the absence of a department manager
. Assist in maintaining the cleanliness of the property
. To promote a helpful and professional image to the customer
. Handle guest queries and complaints
. Assist in the achievement of weekly, monthly and quarterly goals and targets within the Food & Beverage department.
. Take an active role with the preparation of the budgets & plans for the Food & Beverage department,
. To be aware of your responsibilities in accordance with the company Health & Safety procedures.
. Enjoy working and dealing with the public and being part of a team.
. Confident, pleasant and an excellent articulate communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.
. Must be efficient, organised and self-motivated.
. Have a good personal standard projecting a professional image at all times.
Your key tasks reflect your contribution to our four core objectives; which are people, customer, profit and sales.
Scattergood's are acting as an agency on behalf of this vacancy. Scattergood's is a specialist Hospitality and Catering agency which provides Temporary and Permanent staff throughout the Surrey and Hampshire area.
In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National ID Card or Birth Certificate upon application.
For this position, and other live vacancies, please visit our website www.scattergoods.co.uk
It is Scattergood's intention to contact all applicants where possible, however if you have not heard from us within 5 days, please assume you have not been successful at this stage.
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