Assistant Director

Posted 16 September by NHS Business Services Authority

Please indicate on your application which role you are applying for:

1 x Assistant Director - Elective Lead:

The NHS is committed to restore and maintain all clinical services to patients safely, whilst COVID-19 arrangements are in place. The key priority of the elective programme is to support the reduction of long waiters as a result of the pandemic, to better manage rising demand and utilisation of capacity for elective care services.

A dedicated elective care oversight programme at a national and regional level with a focus predominantly on support to local systems via the regions on the restoration of elective activity.

Focus recovery actions to reduce 52+ week waiters (long waits).

In the absence of the National UEC Deputy Operations Director the post holder will act as the lead in the National UEC Operations Room whilst working in partnership with all regional operational teams.

This role provides an opportunity to contribute to the cutting edge of operational delivery and policy development across the NHS, working collaboratively with NHS England and NHS Improvement national teams, and clinical and systems leaders. Recovery of elective services in the NHS has a high international and national profile and the post holder will be working in a fast moving and highly political environment.

Duties

In particular:
•Provide high level visible leadership and support for the National UEC Operations & Elective Team

•Managing risks, issues and benefits and ensuring consistency with the broader incident approach to these areas

•Overseeing the communications functionality of the cell to ensure consistency of messaging, appropriate dissemination of messaging, etc

•Managing, designing and producing regular reporting to a series of audiences, including senior NHSEI stakeholders, and external parties, as appropriate

•Setting up all appropriate programme infrastructure as required

•Overseeing and designing programme planning and ensuring delivery

•Provide a constructive and informed challenge to regional and local Systems, Trusts with the common aim of improving patient care, experience and staff experience

•Support appropriate and robust clinical engagement across the whole of the UEC Operational & Elective Function

•Facilitating and co-ordinating all National Communications, Parliamentary Hub Requests regarding Elective activity


1 x Assistant Director

The aim of the Urgent and Emergency Care National Programme is delivering improved, safe and more resilient performance in Urgent and Emergency Care across the year.

This will be achieved by working in parallel on:

•Creating a dedicated operational infrastructure at national and regional level throughout the year with a focus predominantly on support to local systems via the regions, learning from successes and problems encountered in previous winters and other systems

•Providing assurance during pressurised periods and developing resilience throughout the year

•Creation of ‘one version of the truth’ through SITREP daily dashboard to inform national and regional decision-making

•Streamlined and accelerated reporting and daily briefing through 16:00 calls of senior national leadership across NHSE/I and DHSC

•Faster identification of systems under pressure and deterioration in performance enabling earlier intervention

•Mainstreamed reporting and oversight of previously under observed services such as Ambulance and 111

•Creation of enhanced complimentary intelligence for flu and use of epidemiology data

•Intelligence-sharing with CQC, ADASS and LGA and other stakeholders to coordinate national-level support offer

•Improving urgent and emergency care services in the NHS has a high international and national profile and the post holder will be working in a fast moving and highly political environment.

The post holder will work collaboratively with teams across NHS England, such as EPPR, Ambulance, health economists, and national policy leads, as well as key partner organisations, including NHS Improvement, Department of Health, Care Quality Commission, Public Health England, Health Education England, NHS Digital, ADASS, NACC, and any other agencies as required.

In the absence of the National UEC Deputy Operations Director the post holder will act as the lead in the National UEC Operations Room whilst working in partnership with all regional operational teams.

This role provides an opportunity to contribute to the cutting edge of operational delivery and policy development across the NHS, working collaboratively with NHS England and NHS Improvement national teams, and clinical and systems leaders.

Duties

In particular:
•Provide high level visible leadership and support for the National UEC Operations Team.

•Support the UEC Operations function in the achievement of objectives as set by the UEC Operations Programme, for example operationalisation of Ambulance Improvement Plan, implementation of a national programme to eliminate corridor care and reduce ambulance handover delays.

•Provide a constructive and informed challenge to regional and local Systems, Trusts, Ambulance and urgent care systems with the common aim of improving patient care, experience and staff experience.

•Contribute to the ongoing development of Patient Safety Assurance Tool in alignment with CQC standards & key operational sentinel indicators

•Support appropriate and robust clinical engagement across the whole of the UEC Operational Function.

•Facilitating and co-ordinating all National Communications, Parly Hub Requests regarding UEC Operations

•Co-ordinate the daily battle rhythm

•Facilitate and lead the regional winter mid - day calls advising the National/Regional UEC Operations Director on the need for, and scope of, immediate mitigation measure to maintain safe patient care and stabilise organisations Facilitate and lead the Winter 4pm calls

Chris Corkett
Unplanned and Emergency Care National Operations Deputy Director

Reference: 40881690

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