Assistant Database Manager

Posted 6 April by CIHT

We are seeking an interim person to work 2.5 days per week on a contract basis. The contract will commence at the beginning of April and run through to the end of August 2018. The post holder will report to our Database Manager and provide backfill capacity to enable the Database Manager to engage with our CRM development project. Salary £30,000 per annum pro rata.

Please note: we are looking to interview candidates as soon as possible.

The post holder must have:

a working knowledge of SQL and the ability to write queries using SQL 2008 R2 and setting up reports in Report Builder 3.0

at least twelve months work experience in a membership body or professional institution

experience of maintaining a CRM database

knowledge of IT/AV technical support experience (Basic level)

a Degree or HND

Good working knowledge of Microsoft Office 365

Good understanding of data protection

The post holder will be required:

To maintain and develop the membership database

To provide reports from the database for staff and management

To process subscription payments (including through Direct Debit and BACS systems)

To monitor and maintain the quality and integrity of the Institution's data

To liaise with the external database provider regarding day to day matters relating to the operation of the database and keep a written record of the outcome

To advise and support staff in the effective collection and use of data, and the use of the database

To manage user profiles, system access and security

To actively contribute to the project to upgrade/replace the Institution’s current membership/CRM system (Protech - Pro 8)

To provide as required basic IT support to supplement the service provided by the IT outsourced service (e.g. AV advice, telephones)

and also be able to show evidence of:

Experience of working in a database implementation project

Ability to cope with pressure and meet deadlines

Ability to work well with others in a team.

Good numeracy skills

Good oral and written English and ability to compose own correspondence

Good data analysis skills

Required skills

  • Must have working knowlege of SQL
  • Experience of working in membership
  • Experience of maintaining a CRM database

Application questions

Do you have a working knowledge of SQL?
Do you have IT/AV technical support experience (basic level)?

Reference: 34843671

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