This is an exciting opportunity to take on an interesting and varied role in handling a range of residential, commercial and lender Title Insurance claims across the UK and Europe.
You will be the first point of contact for claims arising into the business, responding to and providing advice to the business and providing a consistently high level of service to clients, dealing with issues efficiently and effectively in line with company procedures.
You will be responsible for your own caseload of claims, from start to completion. This involves opening residential/lender claims within 24 hours; researching the claim; writing detailed correspondence to the insured and other entities; keeping the insured updated throughout the claim; assessing quantum; setting reserves; negotiating settlement; arranging payment of claims; updating all spreadsheets/reports/Outlook taskbars/claims system throughout the claim; complying with audit and regulatory requirements and closing the claim once complete. You will instruct solicitors on claims, seeking advice and questioning points where necessary and liaise closely with the underwriting team to clarify policy wording. Using your technical knowledge and understanding, you will identify exception items and escalate to an appropriate member of the team.
This is an excellent opportunity to join a busy claims team. The company encourage employees to seek professional growth and development, therefore they sponsor individuals wishing to undertake professional qualifications through their Continuous Professional Development scheme.
In order to be considered for this position you will ideally be educated to degree level and have previous experience in a corporate claims, insurance environment. A professional insurance/legal qualification would also be desirable.
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