Apprentice Customer Advisor

Posted 16 October by Jigsaw Homes

Apprentice Customer Advisor

Location: Turner House, 56 King Street, Leigh WN7 4LJ.
Salary: £8,500 Year One, rising to £10,500 in Year Two.
Contract: 9.00am - 5.00pm, Monday to Friday, 35 hours per week.

About us

Jigsaw Homes Group was created on 3rd April 2018 following the merger of New Charter Group and Adactus Housing Group. Jigsaw is now one of the largest housing groups in England with more than 33,000 homes across the North West and East Midlands, employing over 1400 employees. Our main social purpose is to provide quality homes as solid foundations for people to thrive for the rest of their lives.

We are a lively CCA accredited contact centre with a passion for customer satisfaction. Our customer services officers are the first point of contact for the Group helping customers to resolve repairs, rents and rehousing issues. If you have a passion to gain experience of handling a high volume of calls, and learn to work well under pressure, then you are the type of person we are looking for to join our vibrant team.

About the role

Within this role you will expand your skills to enable you to provide excellent customer service to customers contacting the Group by telephone. You will undertake a range of administration tasks to ensure our customer’s needs are met.

Benefits

In return Jigsaw Homes Group offer 24 working days holiday per annum (rising with extended service and additional leave given for the Christmas closure), occupational sick pay, flexible working, on-site gyms, access to the Social Housing Pension Scheme, Simply Health membership, enhanced maternity/paternity leave, childcare vouchers and training/development opportunities.

Please note: The closing date for applications is 12 noon, Wednesday 31st October 2018.

If you feel you have the skills to be a success in this apprenticeship then apply today!

Required skills

  • Apprentice
  • Apprenticeship
  • Customer Service

Reference: 36375851

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