Applications Support Technical Lead - Digital - Banking

Posted 12 March by McGregor Boyall Associates Limited Easy Apply

I am currently looking for an Applications Support Technical Lead to join a top bank based in London. The role will be a permanent role and will be working on a new project within the business.


Managing the day-to-day service for Open Banking ensuring compliance with SLAs, timeliness, quality of information, escalation and notification as appropriate;

Pro-actively monitor the Production environment, respond to alerts raised through monitoring applications and mitigate any customer impact;

Ensure that all applications run smoothly and customer enquiries are resolved professionally;

Flagging the major incidents to senior management as soon as possible and ensuring they are kept abreast of major developments in a timely fashion;

Working closely with other technical support teams - both internally and externally - to resolve customer incidents within SLA;

Essential Skills/Experience:

Experienced Application Support Lead

Experience with supporting a Digital platform

Ability to understand and/or write code in HTML5, Javascript, C++, UNIX/Linux shell scripting language, Oracle SQL and PL/SQL;

Ability to debug complex issues related to exposing APIs & API calls;

Experience using service management software such as BMC Remedy;

Experience supporting Java applications running in IBM WebSphere application servers on Linux and UNIX operating systems;

Permanent role

£50,000 to £70,000

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Reference: 34658339

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