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Application Support Team Leader

Posted 1 February by Fruition IT Ended

Application/Software Team Leader - Wakefield

Location - Wakefield, West Yorkshire
Salary - circa £42,000 plus benefits depending on skills/experience

Fruition IT is working in conjunction with a UK leading organisation and my client is seeking an Applications/Software Team Leader to lead and provide technical leadership to a dynamic applications support team whom deal with on-premise and cloud technologies.

The Role

  • Mentor and lead the application services team, helping the engineers to improve skills and manage tasks efficiently
  • Investigate and understand complex technical issues to project managers, and senior stakeholders in an easy to understand manner, and recommend clearly thought out solutions
  • Improve documentation and provide support for the application services team
  • Take part in workshops helping to drive out requirements
  • Take an active role in defining and shaping operational service transition requirements working with project and programme teams delivering azure based ERP services
  • Actively test and clearly document implementations, so others can easily understand the requirements, implementation, and test conditions for each critical and functional application in use throughout the business

The Person

  • Ideally an IT professional with a application support background who is now moved into a team leading role
  • Skilled in providing technical leadership, mentoring and coaching
  • Any line management experience would be advantageous
  • Experience of support any of the following technologies - .NET Applications, Azure/AWS, MS Dynamics, SQL Server
  • Solid understanding of ITIL Service Management Framework.
  • Strong stakeholder engagement
  • Excellent communication skills

This is an excellent opportunity to work for a company that is investing in new technologies such as cloud and investing heavily in improving their entire IT infrastructure.


Reference: 34378584

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