An Application Support Engineer is responsible for making sure the application run smoothly and assist with any issues which arise including troubleshooting issues and supporting the team deliver new projects. This is a critical role for the business.
You will work on identifying the business context and analysis the IT environment to detect critical deficiencies and recommend the correct solutions for these ensuring that they stay up to date with the latest trends within in the sector.
·Qualifications - Degree qualified and relevant professional qualification and experience (e.g. MCSD, MCSE, OCP)
·Experience - Typically at least five years of development experience, in a role that requires application development in a project environment. Aware of industry and professional standards (e.g. ISO 9001)
·Training - Formal training in Service Management disciplines (e.g. ITIL)
·Skills - Familiar with application development tools (e.g. Visual Studio, Oracle Developer). Familiar with specified programming languages (e.g. .Net, SQL, C#), and information capture techniques. Familiar with methods and techniques for structured reviews,
·Analytical Thinking - Good at acquiring an understanding of a problem or situation, and developing an approach to interacting with the situation.
·Strategic Perspective - Needs to keep overall objectives and strategies in mind, and not be deflected by matters of detail.
·Stress Handling - Retaining objectivity and proper understanding of a problem or situation when placed under conditions of stress
·Applying standards - Good in application of relevant industry and process standards to all tasks undertaken.
·Industry Developments - Must take initiative to ensure technical skills and specialisations are kept up to date in line with industry developments and ensure that all relevant skill sets are current.
You will need to be someone who is driven, and who likes a challenge. You must also have fantastic customer service skills and be able to communicate with people of all levels.
About the company
As one of the biggest names in their sector, this organisation has extensive capabilities across a range of service offerings, and is continuously growing. Backed by an even bigger player, a company like this holds significant opportunity for progression and personal development, alongside the pleasure of work diversity. The people you will be working with are a bright and very tech-savvy team, with great shared knowledge and open-minded culture.
About the rewards
You will be earning up to £50,000 p.a while primarily working from home, there is also a wider benefits package on offer, inclusive of private healthcare and contributory pension scheme.
How to apply
If you are interested in the role, please send your CV to
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job