Application Support Analyst

Posted 7 October by Henderson Scott
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Dynamics365 - Application Support - 12 month contract - outside IR35 - Scotland

Do you thrive on working closely with clients and provide excellent IT / Product Support and Configuration to support their business needs? Do you have excellent knowledge of Dynamics 365, particularly within Finance, Operations and Customer Experience?

I have 2x immediate 12 month contracts - outside IR35 - to work as an Applications Support - Dynamics SME with our client, a global Solutions Provider.

You will be working with customers across different locations, providing troubleshooting of their Dynamics 265 systems as well as looking at ways to improve functionality by assess the client's requirements.

This will suit someone who has

  • Previous experience of working as an Applications Support / Systems Support / Product Support Analyst
  • Strong knowledge of Dynamics 365, ideally covering one or more of the following:
    • Finance
    • Operations
    • Customer Experience
    • HRIS
    • Sales & Marketing
  • Knowledge of Windows Platform Systems and MS Office
  • Excellent analytical and troubleshooting skills
  • Ability to prioritise tasks in a dynamic, high pressured environment
  • Excellent communication and relationship building skills
  • Experience of working in ITIL environments would be preferred

The role will be fully remote for now although flexibility to travel onsite to meetings in Dundee is expected.

Interested? Apply now for immediate consideration

Required skills

  • Application Support
  • Microsoft Dynamics

Reference: 44304098

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