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Application Support Analyst - Oracle

Posted 2 February by Spring Technology Easy Apply Ended
Application Support Analyst - Oracle

Spring Technology are currently working in partnership with an internationally renowned FTSE 250 client to recruit an Application Support Analyst based in Newcastle with expertise of the Oracle Middleware suite.

The Company
You will be working for a market leading organisation that is recognised as one of Britain's Top Employers. There is fantastic career progression available across the business and a highly competitive remuneration package available.

The Role
You will be working within a team of support analysts, including 3rd party resources to support and maintain our clients back office applications and provide proactive application management.

The Responsibilities
*Provide effective application support ensuring that any incidents assigned are quickly identified, prioritised and resolved to ensure that business interruption is minimised.
*Ensures appropriate communications are provided to relevant stakeholders and users on incident progress and escalations.
*Ensure the applications within the back office remain compliant to regulations.
*Actively identify risk and escalate upwards to ensure appropriate risk mitigation.
*Actively identify ways in which technology can be used by the business as an enabler to drive efficiencies and deliver greater value for the business.
*Support the implementation and embedding of any changes or new applications to the Application support model, wider IT team and user communities.
*Continually look for improvements to existing ways of working and championing those changes through.
*Support the monitoring of SLAs and OLAs - producing and sharing key reports as appropriate.
*Contribute to post incident reviews to incorporate learning's into future work, proactively providing recommendations to current ways of working within Application Services (to better align to the latest industry best practice). Also, support the implementation and embedding of any changes to current processes.
*Document key processes within area of responsibility in a clear and concise way

The Requirements
*Strong knowledge of developing Forms, Reports, PL/SQL, Workflow (WF), Oracle Applications Framework (OAF) for various e-Business modules.
*Technical experience / understanding of the application development lifecycle including being able to identify where things are likely to go wrong
*Technical applications development experience
*A strong technical and functional knowledge of as many of the following Oracle Applications Modules up to and including version 12.1
*Experience of the Oracle Middleware suite in particular SOA, IPM, ODC, OFR would be advantageous
*Knowledge of developing Forms, Reports, PL/SQL, Workflow (WF), Oracle Applications Framework (OAF) for various e-Business modules.
*Knowledge of Oracle technical tools such as SQL Developer, Oracle Workflow, Forms, WEB ADI, PL/SQL, java to develop solutions to support the business needs.

Apply now for immediate consideration.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

Reference: 34382287

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