Application Support Analyst - Java - Linux - Perm - London

Posted 6 February by McGregor Boyall Associates Limited

I am currently looking for an Applications Support Analyst to join a top technology company based in London. The role will be a permanent role and will be working on a new project within the business.

Responsibilities:

Provide a single point of contact for incoming technical calls related to the clients products and services

Ensure all Production services provided by the firm remain operational and continue to meet their SLA's

Case resolution - research, resolve and respond to complex customer issues across the product line

Daily operations - including team operations, process improvement and information sharing

Make best endeavour attempts to resolve all support requests at a 1st or 2nd line level

Essential Skills/Experience:

Java, Kotlin (or another JVM-based language)

Scripting language (e.g. Bash, Python, Perl)

Familiarity with Linux and Windows and how to investigate software malfunctions on these OS's using their various tools and commands

Basic networking investigation (e.g. connectivity issues, network traces)

Familiarity with operational monitoring tools

Permanent role

£60,000 to £80,000

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Required skills

  • Application Support
  • Java
  • Linux

Reference: 34413111

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