Application Manager / Service Delivery Manager - Application Management, Release Management, Service Delivery Management, Governance; Bespoke & Off-the-Shelf Applications; Enterprise Applications - Insurance, Permanent, London, Hybrid / Flexible Working. £50k - £60k +Bonus +Benefits
Global Insurance company seeks an Application Manager / Service Delivery Manager to be the focal point for oversight of around 50 applications employed within the business at the enterprise level. With support from a team, you will have a high-level overview of the applications ensuring that they are operating at full health, functionally fit for purpose, performing well, and future proofed. The applications are a mix of bespoke (developed inhouse), off-the-shelf / tailored by 3rd parties and cater for a number of operations across the international business.
You will monitor and oversee how the applications work from both a business usage, technical operation and a regulatory demand / control perspective monitoring SLAs, OLAs, contracts and licensing and working closely with the various stakeholders necessary to support your applications and apply Governance. Where necessary, you will hold regular service meetings, ensure required upgrades are completed, and liaise with development teams and suppliers to keep your applications tested, secure and risk assessed. The Application Manager / Service Delivery Manager will also maintain oversight of all application change activity in line with strategic direction.
We are searching for an Application Manager / Service Delivery Manager / Release Manager / Application Support Manager who has gained experience in a combination of application development, application management, release management, service delivery, vendor management, security management and have a solid understanding of Governance procedures to implement controls in the areas listed above. You will be able to analyse and evaluate applications to ensure they're fully optimised to the needs of the business' needs. Ideally you will have gained experience with large national or international organisations. You will be able to work closely with senior level stakeholders, report effectively and also engage with technical teams both in house and 3rd party, either in software development or application support capacities. The successful candidate will be well organised and possess exceptional communication skills.
Excellent opportunity to join a global insurance conglomerate during a period of digital transformation and corporate integration. Based in London with Hybrid flexible working practices.
- Release Management
- Service Delivery Management
- Application Management
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