Application Analyst

Posted 17 May by Sanderson Easy Apply

Applications Business Analyst

Location: Southampton

Salary: £30,000-£40,000 (dependant on experience)

Our client, an international home improvement company are looking for a Applications Business Analyst for their Southampton location.

Job Purpose: The Application Analyst role sits within IT Service Management sector under Application Services. This role contributes to application roadmaps across the organisation identifying upgrade requirements, replacement opportunities & retirement. Also the delivery of application maintenance and services for supplier & vendor performance, ensuring KPIs are met and service improvement plans are delivered to ensure service quality.

Main Responsibilities:

  • Daily operational management of supplier & vendor services
  • Ensures service Improvement plans add value and quality to the service offering
  • Monitors application performance and provides recommendations for improvements
  • Assures TCO (total cost of ownership) for services are documented and understood
  • Participation in defining application roadmaps including upgrades, replacement and retirement

Key Skills required:

  • Experience in ITIL Service Lifecycle Management
  • Business analysis background and experience
  • Experience of application management
  • Good knowledge and understanding of IT technology areas (within projects and operations)
  • Experience of managing supplier /vendor relationships and communications with internal stakeholders

If this role is of interest: Please contact Josh Knight on , or email him at joshua

Reference: 35165514

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