Apple Technician Bournemouth

Posted 16 October by Solutions inc

Do you have a passion for computers and Apple technology? Do you want to work for a company that recognises hard work and nurtures talent? We are recruiting for an Apple Service Technician to join our team. This is a varied role where you will be given the support and training to enable you to develop a broad spectrum of skills.

If you like fixing things and have used an Apple Mac computer this could be the role for you.

As a Service Technician you will need to have -

  • A passion for the latest Apple technology and products
  • Good customer liaison skills, ability to communicate clearly with customers at all levels of IT competency
  • EMPATHY
  • Natural ability to problem solve and an interest in hands-on repairs
  • The training is web-based - so you need to be able to work alone reading the Apple Technician Courses and then completing the tests at the end. .... easy!

Details:

  • Location - Bournemouth
  • Immediate start
  • 5 days per week
  • Full training will be given (ACiT & ACMT Qualification)
  • 28 days holiday per year
  • Workplace Pension scheme

Role of Service Technician

  • Diagnosing and problem solving issues and faults - including visual inspections to report on condition of products
  • Use of Apple diagnostic toolkit
  • Repairing a variety of Apple products (Hardware and software)
  • Carry out daily admin within own workflow
  • Involves regular liaison with customers over the phone and email
  • Co-ordinating with logistics department

Required skills

  • Apple
  • Computer Hardware
  • Diagnostics
  • Technology
  • Troubleshooting

Application question

Please confirm you are sending me a personal cover letter which is related to this position?

Reference: 36372440

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