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Apple Support Analyst, Mac, Jamf Pro, Capser Suite, EMM, IOS, MacOS

Posted 9 March by Haybrook IT Resourcing Ltd Easy Apply Ended

Apple Support Analyst, Mac, Jamf Pro, Capser Suite, EMM, IOS, MacOS.

An Apple (MacOS and iOS) Specialist Support Analyst is required to join a tech company based in a trendy part of central London, working alongside Developers, DevOps and Senior Business persons. The Apple Support Analyst will be working on a service desk, providing specialist help with Mac and Apple products for the whole business.

This Apple Support Specialist role is a great opportunity to become an expert in your field, expand your Apple, MacOS and iOS skillset and utilise technologies like Jamf Pro and the Casper Suite of technologies. The employer will provide you with some outstanding training, great career progression and some highly skilled technical colleagues to learn from.

This Apple Support Specialist will support all levels of the business including Directors, VPs and Management, as well as highly technical persons such as Software Engineers, DevOps and Data Specialists.

The Apple Support Analyst, Mac Specialist role requires the following skills:

  • Customer focused problem solving skills
  • Strong all round Mac and Apple products experience
  • Ability to escalate to colleagues as and when required.
  • Work well within a team
  • Good telephone manner
  • Empathy
  • Troubleshooting
  • Prioritise work

Technically for the Support Analyst role the following experience would be highly desirable and give you a massive advantage:

  • Casper Suite or Jamf Pro
  • Recent iOS and MacOS troubleshooting
  • Work within a software house or large digital agency
  • VIP Support experience

So, if you are a Mac Specialist Support Analyst or an Apple Technical Guru, this role is the one for you. Please apply now!

It is commutable from all over London, and anywhere outside the City with good links to the underground.

Keywords: Mac, IOS, Iphone, Support, Technical Support, Analyst, Systems Specialist, SCCM, EMM Tools, Infrastructure, configuration, release, software release.

Apple Support Analyst, Mac, Jamf Pro, Capser Suite, EMM, IOS, MacOS

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.

Required skills

  • Mac
  • IOS
  • MacOS
  • Jamf Pro
  • Capser Suite

Reference: 34645490

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