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AOG Operator

Posted 6 March by Headford Strategic Growth Limited Easy Apply Ended

Job Title: AOG Operator

Location: London Heathrow

Purpose of Role:

To provide an efficient and proactive service to all AOG customers, overseas and related service providers. All aspects of operations with exceptional customer service.

Main Tasks and Responsibilities:

- Monitor and action generic email boxes and respond in a timely manner

- Arranging collection/delivery from/to vendors

- Utilising ProCarS to produce shipping documentation i.e. Mawb, Hawb

- Preparation of export/import entries in accordance with UK HMRC regulations

- Post flights

- Job file invoicing

- Cost control

- Action pending tray daily

- Monitor ATOL for live AOG updates


- Ensure customer invoicing is completed in a timely and accurate manner

- Ensure all rates received are passed to the Team Leader for loading into ProCarS for auto rating

- General housekeeping / filing

- Additional tasks as and when required by the wider Aerospace Team. Mainly relating to invoicing, milestones updates and post flights / copy documents despatch.

- Adapt to customer requirements, look at alternative solutions.

- Support for the Aerospace Team with operational tasks

The ideal candidate will have the following:

- 3 Years Airfreight experience desirable

- Customer focus, Willingness to learn, Effective communicator, Ability to multi-task, Committed to quality

Required skills

  • Import
  • Import Export
  • Air Freight
  • AOG
  • Freight Forwarding

Reference: 34617744

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