Working on behalf of our client Waltham Forest, Positive Employment has an excellent opportunity for an experienced Anti-Social Behaviour Officer, this is initially for 6 months with the possibility of extension depending on performance.
To undertake the Council’s statutory functions in relation to anti-social behaviour prevention and enforcement in a given field/area including ensuring compliance with codes of practice, guidance and legislation. To undertake investigations in connection with the administration of submitted licence applications in order to appropriately determine these applications As a front-line field officer, to play an active and proactive role in the practical delivery of the Directorate’s commercialisation programme and the generation of income, a major corporate priority. To constantly look to identify and develop innovative commercial opportunities and interventions as an integral part of day to day contact with residents, businesses and other service areas
Job Specific Accountabilities:
Ensure that commerciality is fully integrated into day to day role as a front-line field officer as part of the overall Redefining Waltham Forest programme. Use all opportunities to identify potential sources of income for both the specific service and wider Council services to fully exploit commercial opportunities and maximise generated income.
To undertake specific enforcement and compliance activities relating to anti-social behaviour, property licensing, enviro-crime, noise, nuisance, waste management/street cleansing, grounds maintenance/trees and parking legislation. To participate in the Neighbourhoods out-of-hours rota/service
To ensure that ASB and other interventions are conducted in accordance with the Council’s commitment to promoting community cohesion.
To carry out taped interviews under the provisions of the Police and Criminal Evidence Act 1984 (PACE) (as amended)
To prepare cases for Court, in accordance with the High Court Rules of Evidence, and to represent the council in court as necessary on any enforcement action the council may bring.
To identify, investigate and effectively deal with breaches of legislation through appropriate written or verbal advice or warnings, notices, fixed penalty notices and legal action in accordance with the Enforcement Concordat, the Borough’s Enforcement Strategy and the Borough’s Enforcement Protocol
To communicate with enforcement partners such as the Police Safer Neighbourhood Teams and other Council departments ensuring effective intelligence gathering and planned partnership working
Knowledge, Skills and Experience
Knowledge, skills and experience demonstrating ability to:
- Investigate and respond to complaints of Anti-Social Behaviour and nuisance from residents, police Safer Neighbourhood Teams, elected Members
- Use regulation and enforcement in a local authority context
- Provide high quality customer care to a diverse customer base
- Maintain accurate records of work carried out.
- Participate in multi-agency working to resolve ASB and nuisance cases,
- Prepare paperwork for legal proceedings
- Know and understand relevant legislation/guidance/directives relating to anti-social behaviour, enviro crime, noise, nuisance, waste management/street cleansing and relevant interventions
- Know Housing Law policy and practice
- Show empathy towards residents experiencing Anti-Social Behaviour
- Build relationships across services and at all levels
- Operate under pressure and work with Members, external agencies and the public on delivering ASB initiatives
- Translate and understand complex legislation and give guidance in a coherent and accessible manner
- Self-motivate, managing time and prioritising work accordingly
- Know legislation, strategy and policy in relation to impacts upon reducing ASB and nuisance.
- Understand how to effectively address and reduce ASB and nuisance in local communities and how to improve local community involvement
- Maintain accurate paper and electronic records all ASB case
- Keep accurate and complete files on active case
- Prioritise competing demands on time
- Show excellent interpersonal skills and ability to work within a team
- Show flexibility to attend meetings and events outside normal office hours
- Show commitment to the Council’s Equal Opportunities Policy and Acceptance of their responsibility for its practical application.
- Understand and comply with the requirements of the Health and Safety at Work Act 1974
- Good standard of general education
- Relevant professional qualification
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