Airport Meet & Greet Team Leader
We are looking for someone to join our small team of meet and greet drivers at Butterfly Meet & Greet which operates at London City Airport who after training will become the self-employed team leader.
In it's most basic form the position involves meeting namely business clients at London City airport and checking their cars for any damage before driving their vehicles to our car park until those customers return from their trip at which point you will need to return the vehicles.
As you will be the face of the business it is imperative that you dress in a very slick, smart and professional manner.
You must possess excellent face to face and telephone communication skills.
Your spoken English must be very clear, confident, professional and pleasant sounding. Please note that when we call you we will pay particular attention to your spoken English over the phone in consideration of the fact that you will be responsible for handling numerous customer enquiries and advising them of how to get to the airport and also of how they can retrieve their luggage and exit the airport.
You will need to be able to handle pressure calmly as things can get extremely hectic at the airport particular in the mornings. Please do not apply if you are someone of a nervous disposition as this position will not be suitable for you.
Proven customer care skills are essential to this role. You will need to be someone of a very friendly disposition capable of making every one of our customers feel special and handling any customer disputes in a calm manner.
Further to the above you will also need to fulfil the following requirements
- You will need to live in close proximity to the airport as you will be required to work at 2 separate points in the day.
- Clean UK drivers licence
- Min Age 35
- Prepared to work shift hours including weekends especially Sunday's.
- Physically very fit as the role entails a lot of jogging to and from the airport.
- Prepared for CRB
- Two Employer References
This is a small business and we are looking for someone to grow with the business who will eventually become the team leader and through great customer service and hard work will be able to further enhance the already positive reputation of the company.
Applications from women and mature applicant 45+ are particularly welcome.
Starting salary £7.83ph 35-40hours per week
Typical hours Monday to Friday 5am/6am- 10am/11am then return to work at 4pm/5pm- 7pm/8pm PLUS SUNDAYS.
Payment will be made on a Self Employed basis
If you have 3+ years experience of driving in a professional capacity, we want to hear from you!
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