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Airfreight Operations Coordinator - Essex.

Posted 2 February by First Choice Staff Ended

Operations Coordinator required for a Freight Forwarder in Essex to action multi-modal Import/Exports, mainly Air Freight, between suppliers and customers on a global basis.

Main Responsibilities:

 Manage and execute multi-modal freight services: majority air freight but also some sea and road.

 Liaison at all levels with hauliers/carriers/service providers..

 Liaison with client’s vendors/warehouses/suppliers.

 Liaison with client’s distribution centres.

 Ensure all freight operations are within contractual SLA’s and KPI limits

 Liaison with client’s dedicated Supply Chain Controllers/Managers and day-day staff

 Problem resolution for any ad-hoc issues

 Maximise revenue for the company

 Maintain internal service level

 Co-operate with other teams to ensure cost/revenue are processed accurately and on time

 Assist with KPI reporting and general team support (holiday/sickness coverage) as and when required

 Raising quotations, purchase orders and invoices in line with customer order requirements

 Confirm all purchase costs and sales prices are correct and in line with the relevant quotations

 Ensure goods are exported through customs using a reputable forwarding agent

 Ensure goods are delivered to the agreed point of delivery in line with customer requirements

 Dealing with customer and supplier queries effectively


 Background in Shipping/Logistics/Transport Coordination

 Outstanding customer service, IT and Communication skills

Reference: 32182948

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