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Aircraft Consumables Account Manager

Aircraft Consumables Account Manager

Posted 9 April by Hunters Recruitment & Training
Ended

Aircraft Consumables Account Manager

nr Brighton - no public transport

£21,500 - 26,000 - depending on aviation or inventory trading experience

Permanent - flexibility to work FT shifts between 7am-7pm Monday to Friday (37.5 hours)

Hunters’ client, a global brand within aircraft component support, is offering an opportunity for an inventory or aviation enthusiast to join the Consumables and Expendables team. The Aircraft Consumables Account Manager assists the Consumables and Expendables sales team in trading aircraft component inventory by means of exchange, loan and sale. The Aircraft Consumables Account Manager develops business relationships with customers in order to maximise trading opportunities, growth in revenue and profit. The Aircraft Consumables Account Manager assists with the management of customer accounts ensuring on time delivery and high service level.

Requirements:

Background in aviation or inventory trading.

Comprehensive knowledge of aircraft products preferred.

Sales and customer support experience with the ability to deliver high level of customer service.

  • Excellent communication skills at all levels, verbal and written.
  • Numerate, accurate with the ability to meet deadlines.
  • Good negotiation, organisational and time management skills.
  • Ability to prioritise and manage workloads.
  • Good problem solving ability with ability to use initiative and common sense.
  • Excellent computer literacy, highly proficient in the use of Microsoft Word, Excel and Outlook.
  • Self-motivated and flexible with the ability to succeed in a busy environment.
  • Excellent command of the English Language.

Responsibilities:

  • Assist in development of the Consumables & Expendables Sales team in line with business growth. Trade inventory by means of sale. Source and purchase for specific customer requirements. Broker sales by means of purchase or exchange.
  • Utilise web based Aircraft parts databases. Quote customers and follow up quote/sales opportunities. Negotiate with customers and suppliers.
  • Implement credit checks as required, process customer orders, identifying delivery and any special requirements.
  • Understand customer culture and way of trading. Maximise all sales opportunities.
  • Develop Customer relationships and business opportunities with customers.
  • Deliver high quality customer service and response. Respond to customer AOG/priority requirements as required.
  • Understand component conditions, certification and airworthiness regulations.
  • Understand IPC’s, alternative part numbers and aircraft effectively.
  • Monitor customer return units for repair including cost, interchangeability, removal reason, modifications, warranty, customer induced damage, BER etc.
  • Ensure all customer responsibility costs including freight, late fees etc. are recharged.

Required skills

  • Aircraft
  • Consumables
  • Customer Support
  • Inventory
  • Warranty

Reference: 37722347

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