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Air Import Co-ordinator - 4 on / 4 off Shift, London Heathrow

Posted 7 March by Willis Global Ltd Ended

A Multi-National Global Logistics Provider offering a number of import and export freight forwarding services via air, sea and road is recruiting for an experienced Air Import Co-ordinator to be based at it's London Heathrow office.

Reporting to the Operations Manager the role will be working a 4 on / 4 off shift pattern.

Main Purpose of the Role;

The role is responsible for handling air import shipments from start to finish whilst offering exceptional service to customer base.

Duties & Responsibilities;

  • Manage all aspects of the air import process
  • Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met
  • Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information
  • Ensure customers are fully informed of the progress of their shipments
  • Provide transport companies with the relevant information to ensure customer delivery requirements are met
  • Ensure correct documentation is on file and act accordingly as set out in the instructions
  • Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management
  • Cover the export operations when required
  • Any other duties as required by management for the smooth and efficient operation of the department.

Skills & Experience Required;

  • Proven air import operations experience
  • Excellent customer service skills
  • I.T proficient

On Offer;

  • An opportunity to join a forward thinking organisation recognised globally
  • 4 on / 4 off shift pattern
  • Competitive salary package

For full details, please contact Craig at Willis Global - a leading Recruitment Consultancy for the Shipping & Logistics industry

Required skills

  • Customer Service
  • Import
  • International Logistics
  • Air Freight
  • Freight Forwarding

Reference: 33357717

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