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Air Freight Import Operator

Posted 16 January by Corrigan Bentley Recruitment ltd Ended

Role Purpose

A top 5 global freight forwarder business' LHR branch have a vacancy for an Import Specialist to join a dynamic team that undertakes a range of activities to support the overall London Airfreight import operation.

Position Specification:

  • Adhere to Customs Compliance procedures and documentation
  • Manage and Build Customer Relationships
  • Complete retrospective Customs compliance actions
  • Customs entry for Specialist License movements
  • Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided
  • Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
  • Liaise directly with DGF departments on shipment planning and coordination
  • Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination
  • Liaise directly with overseas offices on shipment planning and coordination
  • Maintain and update DfT compliance
  • Maintain mandatory milestones and remarks through Logis (internal system)
  • Manage allocated customers against agreed SOP
  • Use Logis to create, manage and maintain London Airfreight shipments
  • Any other duties as required
  • Update GCCS (internal complaints tool) with all required inputs including root cause and solution when assigned
  • Support the measurement of Key Performance Indicators
  • Contribute to the First Choice continuous improvement program
  • Participate in the Weekly Team briefing sessions
  • Complete all statutory and mandatory training

Person Specification

  • Two or more years’ experience within the Freight Forwarding Industry
  • 5 GCSEs including Maths and English at Grade C or above - or equivalent desirable
  • Experience of HMRC procedures
  • Commercial awareness
  • Clear and concise communication skills (written and spoken)
  • Ability to follow processes
  • Ability to support a culture of continuous improvement
  • Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams
  • Knowledge of Freight Forwarding industry: Imports, imports and related processes

Required skills

  • Freight
  • Import
  • Freight Forwarding

Reference: 33934482

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