Aerospace Clerk

Posted 6 April by Source4 Personnel Solutions Easy Apply

POSITION

To provide a 24/7 service to our customers for all special requirements they may have in relation to their product. Aerospace on call function, Heathrow, Level D

Monday- Friday 9.00-5.30 but every third week it is 24/7 call out - may get a call or may not, have to share call outs every third week

DUTIES AND RESPONSIBILITIES
- Understand the company, and its operation through successful completion of the Introduction to GAC World course via the Corporate Academy Learning Management System
- Adhere to the GAC code of Ethics and interact with colleagues at all levels in a positive manner that encourages the GAC Spirit
- To assist with the smooth running of the Aerospace department on a day to day basis
- To take full booking details from customers, ensuring that all relevant information is obtained and recorded accurately both on file & in edocs
- Deal with any customer requests for information and ensure that they are kept up to date of shipment progress at all times
- Customers must be informed of arrival information and notified promptly regarding any delays & the customer update process strictly followed at all times
- To ensure that all work is carried out according to company procedures/standard operating procedures
- Work to be carried out to a high standard in order to present the customer with a positive image of the company
- Duty smartphone must be carried at all time and answered / replied to promptly whilst on call (24/7). The duty smartphone will work on a rota basis based on needs of the business & could change at short notice
- To ensure job costing and invoicing is carried out within the company guidelines and is accurate in all respects within the relevant timescales
- To ensure that all invoices and shipping documents are provided to the customer within company guidelines
- To ensure all quotations are actioned within company guidelines
- To liaise with overseas offices/ agents as required and to ensure profit share is obtained for all the business
- To ensure all completed job files are presented neatly with the audit trail, in accordance with company guidelines
- Job files are to be checked to ensure that all necessary action had taken place
- To ensure strict compliance in respect of the company’s credit control policy
- To carry out other tasks that may be required from time to time by the Dept. Supervisor or other Managers within the company
- To ensure Duty/VAT is collected in accordance with company policy
- To ensure all expenses relating to overseas visits are retained and submitted in line with company policy
- To ensure that the Dept. Supervisor is informed immediately in the event you are unable to cover out of hours’ activity due to sickness etc
- To follow Aviation Security Regulations in line with company policy
- Due to nature of the business a flexible approach to working hours is required

Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Reference: 34847320

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