Administrators x 10 temporary for 8 weeks
Birmingham City Centre Immediate Start Monday 19th August
Our office is conveniently located within a few minute's walk of Birmingham train stations.
As a Customer Administration Representative in our Call Centre, you will be handling customer enquires over email and outbound calls, delivering a friendly, helpful and efficient service to every customer. This is an opportunity for someone with previous experience in a customer service environment who is enthusiastic and able to work effectively in a fast paced environment with excellent admin and attention to detail.
Answer inbound customer emails
Resolve a range of customer enquires
Offer advice and guidance
Update our internal systems
Skills and Experience Required:
Previous customer service experience
Good communication and listening skills
Attention to Details
Professional and friendly approach to work
Good problem solving skills
Adaptable to change
Experience in CRM desirable
Ability to work in a fast paced environment
Shifts: 9am - 5pm or 10am - 6pm with the option of extra hours on a Saturday this is an 8 week assignment
Job Type: Full-time
Salary: £8.50 to £9.00 per hour
High attention to detail
Admin and clerical skills
A-Level or equivalent (Preferred)
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