Posted 7 May by SF Recruitment
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SF Recruitment are working with a well established business in the south of Leicester, due to recent expansion there are looking for a sales administrator to join the team.

Your duties will included:

• Process orders that come in either over phone or email in a timely manner to meet customer requirements.

• Answer incoming calls and provide effective resolution to customer queries and disputes.

• Booking in deliveries with customers where booking is required.

• Providing resolution to Account Manager Enquiries when required.

• Ensuring processed orders follow most up to date pricing and minimum order values / quantities to minimise errors.

• Providing additional support to colleagues in other departments as and when required to resolve any issues

Requirements for the role

• Experience with Microsoft Word, Outlook and Excel is essential.

• Must be confident over the phone and able to pro-actively and courteously manage incoming enquiries and disputes.

• A team player – the successful candidate must be able to work and communicate effectively across all involved departments and also with the relevant account managers.

• Must be able to adapt quickly – we provide a bespoke experience for each of our customers so picking up on these processes quickly is essential.

• Understanding of sales process is essential.

• Must have excellent attention to detail and able to effectively multi-task especially during busy periods.

• Understanding of tracking orders and liaising with transport companies to resolve delivery issues is preferred.

To apply for this role please either apply online or email Jade directly on .
Whilst we'd like to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 5 days, please note that your application has not been successful on this occasion.

Reference: 42655976

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