Administrator

Posted 9 April by Brewster Pratap Easy Apply

THE COMPANY:

Brewster Pratap are currently recruiting a number of Administrators for a leading Financial Services Organisation in Leeds.

THE JOB:

Based in the Leeds office, reporting to the Team Leader, you will be part of a busy, operational team, carrying out duties relating to investors. Day to day, you will receive, process, input and check customer information. Attention to detail and a high degree of accuracy are key within this role. You will also have contact with our customers, receiving and responding to queries via phone, email and letter.

What being an Administrator in the retail operations team involves:

  • Accurately processing, inputting and checking customer information
  • Communicating via phone, email and letter with investors, key contacts and internal colleagues
  • Referring and looking into more complicated queries
  • Clearly communicating with customers and colleagues internally
  • Updating and maintaining the accuracy of records
  • Supporting our teams based offshore and those less experienced with more complicated queries
  • Making sure that all feedback is responded to, and that accounts/information is corrected appropriately
  • Making sure that all your own work is processed effectively and on time

THE PERSON:

Skills and Qualities you'll need:

Essential:

  • G.C.S.E Maths and English grade 'C' or above
  • Excellent communication skills, both written and verbal
  • Ability to work under pressure and to tight deadlines
  • Excellent attention to detail and accuracy
  • Good organisation and time management skills
  • Ability to prioritise
  • Ability to adapt to changing situations
  • Excellent customer/client service skills
  • Good understanding of Microsoft Office

Desirable:

  • Previous experience within a customer services environment
  • Knowledge of the investment industry and practices
  • Previous experience within Financial Services or Banking industry

THE BENEFITS:

£17500 Starting Salary & Excellent Benefits

Brewster Pratap Business & Office Support is a division of the Brewster Pratap Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing jobs in in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire and Nottinghamshire. If you are interested in discussing this job in more detail or any other aspect of business and office support recruitment we would really like to hear from you. Please visit our website at www.brewsterpratap.co.uk for more information.

Required skills

  • ADMINISTRATION

Reference: 34863824

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