Administrator

Posted 9 April by Randstad Sourceright Easy Apply
Administrator

Business Support

London

£12 - £14 per hour

3 months rolling contract

 

Administrator needed!

 

My client is currently recruiting an administrator to join a thriving team based in their London office. The team supports the assurance area of the business by offering them ground breaking features through the use of data and technology. As the products they offer to the business have grown so has the team, you will be supporting this by coordinating the application support query workflow.

 In this role you will:

 
  • Co-ordinating query allocation, follow-up and resolution
  • Identify wider support issues
  • Coordinate support query analysis
  • Assist in the coordination of the support rota, for both physically located and virtual resources
  • Adopt good virtual working practices, to help ensure the team feels inclusive and that knowledge is shared effectively regardless of physical working location
  • Responsibility for granting access to business users to relevant systems
  • Assist with the preparation and facilitation of team meetings
  • Assist the team with the Priority Client support process across the business
  • Maintenance of the Internal network groups
  • Support the team in improving/developing processes in order to be able to meet increasing demand
  • Support the team in other ad hoc projects as required

     

    Specific skills you’ll need for this role:
  • Strong customer-handling skills
  • Intellectual curiosity and agility
  • Passion for change and innovation
  • Independent problem solving capabilities
  • Able to take own initiative
  • Ability to embrace new technologies
  • Good project management and time management skills
  • Good communication skills
  • Strong ability to work in a virtual environment
  • Flexible approach

    This is a great opportunity for an Administrator to come and work with one of the worlds leading consultancies. If you are currently considering opportunities I would love to hear from you
  • Reference: 34855858

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