This is an excellent opportunity to join a growing organisation based in Huddersfield, working as part of a team you will be responsible for carrying out administration duties relation to employee share plans. Our client offers an excellent working environment, along with the opportunity to build a career with them. The successful applicant will have experience of working within administration, you will have excellent keyboard skills along with working knowledge of MS Word and Excel. Day to day, you will liaise with customers and clients in relation to the maintenance of employee share plans.
What being an Administrator in the SAYE team involves:
Day to day you will be handling requests from customers and making sure that issues are resolved both promptly and thoroughly. You will need to gather customer information, draft responses to them and solve their queries quickly and efficiently, whilst providing excellent customer service.
You will be in contact with our customers via phone, as well as internal colleagues via phone, email and face to face.
As an administrator, you will keep the system and client records up to date; making sure all customer information is recorded correctly and within service standards.
Skills and Qualities you'll need (essential):
- G.C.S.E Maths and English grade 'C' or above
- Ability to work under pressure
- Confident telephone manner
- Excellent attention to detail
- Good organisation skills
- Excellent customer/client service skills
- Good understanding of Microsoft Office; especially Excel
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