Administrators required for the worlds largest building society within their Bournemouth office. The roles are predominately administration based (80/90%) and will also involve handling some inbound calls (10/20%) from existing customers.
We are recruiting on an ongoing basis so have start dates available throughout the year with the next start date's in April 2018
Overview of the role:
As a completions Team case owner you will complete a variety of risk critical tasks that occur at the end of the mortgage application process. The role includes working in a highly fast paced environment, to ensure we release the money to the solicitor on time. Primarily you will be assessing the Certificate of Title which is a legal document received from the solicitor, you will then perform basic administration duties including validating customer and solicitor information, data inputting and file management.
You must have an attitude to work efficiently with the capability to work well under pressure and with the ability to prioritise proactively.
The role is predominantly admin based, however there is also a level of telephony skills to correspond with solicitors, brokers and customers.
Excellent opportunity to begin your career within this company who will provide full initial and ongoing training in both a class room and one-to-one environment.
Prior mortgage knowledge is not essential as you will be fully trained.
Ideally you will have previous administration or customer service experience gained in a similar role. You should have attention to detail and be able to work independently and as part of a team.
Excellent working environment, bright and spacious offices which have just been fully refurbished.
Benefits Onsite gym available to all staff (monthly contribution), Restaurant serving freshly prepared hot and cold food, free hot/cold drinks available on all floors, car share scheme , reduced town centre parking and shower facilities.
The normal working hours are Monday to Friday 9.00am - 5.00pm, no shifts or weekends and an am & pm break
Starting salary is £8.75 per hour
Based in Bournemouth town centre so close to all bus routes
These positions are initially offered on a temporary basis (3 month rolling contracts) with the potential to be extended and to go permanent for strong performers. Ideally looking for candidates that can commit to 9 months +
Competencies - Quick learner, Administration skills, Excellent verbal and written skills, Confident communicator, Computer literate and Attention to detail.
Experience - Previous administration experience in an office environment, Competent in Microsoft applications such as Word, Excel & Outlook
Culture/Values - Team Player, Hard-working and Committed
Communication Skills Computer Literate Customer Service Administration
- Customer Service
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