Our client is a leading supplier of granite, marble and quartz to major kitchen manufacturers/developers and also members of the public throughout the United Kingdom.
Summary of position:
The aim of the role will be to provide excellent customer service, speaking with customers face to face and over the phone, dealing with any issues the customer may have along with been able to provide a fantastic aftercare service. There may also be an element of sales, so applicants with some sales experience would be most advantageous.
Applicants will have experience in Trade based positions and be familiar with-
-understanding CAD software
-Applicants will be considered from Kitchen/Bathroom/Showroom backgrounds
Answer telephone calls from customers
Assist customer enquiries
Maintain paper and electronic records as needed.
Assist with lead generations for the Sales Team
Provide general administrative support
Provide a fantastic aftercare service
Deal with any customer issues promptly
Knowledge and skills:
Ability to use Microsoft Word, Excel and Outlook
Good standard of numeracy and literacy
Excellent communication and organisational skills
Excellent customer service skills
The working hours are Monday to Friday, 8.00 - 17.00
Benefits include 20 days holiday plus bank holidays and an annual performance related bonus scheme.
Full training will be given for the right candidate
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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