Our established and growing client is seeking a Sales administrator t join their team near to Haywards Heath.

Purpose of Role:

To respond to customer calls and emails with enthusiasm and patience. To ascertain the reason for calling, resolve customer queries and problem solve. Assist with taking payments, processing orders, and general administrative tasks

Key Tasks:

  • Progressing customer orders and enquiries via email and telephone
  • Update customer information, recording and filing customer documents
  • Processing customer orders and invoices
  • Photographing print samples/emailing to customers/chasing approval
  • Problem solving issues that may arise
  • Liaising with all departments/ Print room, Sales, Warehouse, Marketing and Accounts
  • Expediting customer deliveries with Couriers


  • GCSE (or equivalent) English and Maths grade A-B
  • Proficient with Microsoft Excel, Outlook, Word and Google Sheets

Skills / Competencies:

  • Excellent telephone manner
  • Patience, empathy and an ability to build rapport
  • Excellent attention to detail
  • Time Management
  • Team Player
  • Enthusiastic
  • Self-motivated
  • Ability to multitask
  • Copes well under pressure

Previous experience:

  • Experience in customer service & administrative role
  • Use of order management systems
  • Problem solving

This is an excellent opportunity to join a great employer. Due to office location your own transport is essential.

First Recruitment Services is acting as an Employment Business for this vacancy.

Application questions

Do you drive and have your own transport? This is essential due to workplace location?
Do you have strong office admin experience?
Do you have good customer support/ service skills?

Reference: 34614877

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