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Posted 5 January by Price Personnel Ltd Ended

Monday to Friday 9-6 and every Saturday morning 4 hours

We are a large Insurance Brokers based in Kent and are looking for an experienced Administrator that has ideally worked within Insurance although this is not essential.

This company is a very busy sales enviroment in a very buzzy fun company to work for.

You must have experience working within customer complaints and able to deal with difficult situations on the telephone.

This is a fantastic role for someone that wants to build their career within Administration and wants to work for a company that is expanding rapidly.

Your role will include

  • Delivering a high level of Customer Service
  • Answering all general queries via telephone, email and letter
  • Assisting in resolving issues/concerns or directing customers to the appropriate resource
  • Provide support and assistance to other members of the team and provide cover as and when directed
  • Responsible for updating the system, maintaining high standards of attention to detail and accuracy
  • Filing of paperwork
  • Incoming and outgoing of post in the department
  • Processing payments
  • Resolving queries in a timely and professional manner
  • Working as part of a team

You must have:

  • Ideally you will have experience working within Insurance
  • Excellent Customer Service skills
  • Experience of dealing with Customer Complaints
  • Good administration and organisational skills
  • IT literate good use of MS packages including Word and Excel
  • Professional telephone manner

Reference: 33415609

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