Administrator, Stevenage

Administrator, Stevenage

£20, 250 plus generous bonus after probation

Our client is a growing and expanding company that offers a great working environment as well as fantastic company perks and a generous monthly bonus scheme.

They are looking to recruit several experienced administrators with strong customer service skills.

Responsibilities

Communicating effectively with customers via the telephone and email

Taking and transferring incoming phone calls

Sorting, scanning and dealing with incoming claim related documents and correspondence

Filing important customer documents

Printing, preparing and managing outgoing post

Requesting information from customers and from their banks; recording information in computerised database; collecting and mailing outgoing documents

Provide information by answering customer questions and requests, by phone, email and post

Analysing Credit Agreement Documentation

Candidate Skills and Experience

Strong Customer Service

Attention to detail

Self-driven

Customer focused

Ability to work as part of a team

Word and Excel

Accurate data entry

Hours: Monday to Friday 9.30am - 5.30pm (1 hour paid lunch break and x2 10 minute tea breaks)

Holiday: 21 days plus bank holidays

This role would suit candidates that are used to working within a regulated/compliant environment such as insurance, financial or legal.

There is no cold calling/sales involved and this is not a call centre environment!

It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, if you have not heard from us within 7 days, please take it that your application has been unsuccessful on this occasion.

This vacancy is being advertised by Fresh Recruit Ltd who are acting as an employment agency business.