Administrator & Receptionist - Property / Facilities

Posted 4 April by Anderson Recruitment Ltd Easy Apply

Our client who is a successful growing company has a great opportunity for an Administrator & Receptionist to join their team for new accommodation in the centre of Gloucester.

The suitable candidate will be the front-line person, you will be the first point of contact and be the main desk administrator. This will involve dealing with queries, tenancy agreements and viewings. You will be there for the day to day tasks.

Duties/ Responsibilities;
- Pre-opening work in terms of developing systems and processes
- Liaison on applications and tenancy matters
- Cover of the main reception point
- Ensure issues are resolved within required time frames
- Manage permit system for all visitors to the site
- Liaise with the senior residents on site who will on occasion step in to assist
- Manage all aspects of day to day administration
- Competitor analysis of rent levels and offers
- Perform on call duties as agreed with the Regional Manager
- Ensure that the student community is kept abreast of any issues or events using the relevant social media platforms
- Work to deliver appropriate plans for dealing with arrivals, check outs, deep cleaning
- Ensure excellent customer service is maintained, complaints are handled

Candidate Attributes;
- Organised
- Excellent communicator
- Excellent customer service
- Has initiative
- Ability to build relationships and procedures with customers
- Independent, proactive and dynamic
- Can do attitude
- Punctual

Hours
- Monday - Friday 8.45am - 5.00pm

Salary - £21,000

Required skills

  • Customer Service
  • General Admin
  • Organisational Skills
  • Receptionist Duties
  • Tenancy Management

Reference: 34820679

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