Do you have previous experience of working in an HR Service Centre? Does your career to date comprise of administration and/or telephony customer service skills? If so, we have an opportunity to join a well known business based in Edinburgh on a contract basis for roughly 6 months.
Providing a high quality service to clients, you will be working as part of a team and have daily interaction with the client, its employees and external vendors by email and/or phone, being the first point of contact for all general enquiries.
You will also support with the delivery of HR Administration which will include:
- Event tracking, offer letters, online testing queries, candidate travel and expenses
- Managing onboarding activities from offer extension to start date which includes induction
- Conduct pre screening interviews, following strict guidelines
- Updating and maintaining data within various client databases
- Providing support for other teams including data management and transactional activity
The successful candidate will have a proven track record of providing quality customer service in a similar environment (previous HR administration experience would be advantageous but not essential).
You will have strong organisational skills with the ability to prioritise your own workload and deal with conflicting priorities. Day to day, you will receive high volume queries and you must ensure high attention to detail and accuracy at all times.
Candidates will be able to communicate effectively both verbally and written and also be comfortable with all MS Office packages such as Word, Excel and Outlook.
You will be looking upon favorably if you have experience of using Workday, Taleo and/or WCN as well as previous HR administration experience, preferably within a Service Centre environment.
Apply now to be considered. Please note, Hudson will only contact candidates who are being actively considered.
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