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Administrator / Front of House

Posted 19 March by Dains LLP Ended


To provide an effective, client focused, Front of House service at the Derby Office

  • To support the effective operation of the office with regards to office facilities and maintenance
  • To work with the Partners and Managers at Derby to provide effective administration and secretarial support

Key duties and responsibilities:

  1. Front of House Role:
  • Greeting callers to the office in a friendly and professional manner.
  • Assisting visitors and staff in any parking related issues, including maintaining the parking system in place at any given time.
  • Maintaining the appearance of Front-of-House / meeting rooms and facilitating meetings held at the office, including booking meeting rooms and providing refreshments etc.
  • Ensuring that sufficient supplies are held in stock in respect of the Dains staff kitchen and any supplies required to facilitate meetings.
  • Maintaining the petty cash, distributing petty cash as required and ensuring that an accurate record of all requests is maintained and that the petty cash is reconciled on a regular basis.
  • Supporting the Front of House Team at Lichfield through the provision of information.
  • Handling and re-directing of telephone callers and passing on timely messages to Dains personnel using appropriate communication including voicemail and email.
  • Use of Outlook for receiving and sending email messages and for arranging and communicating invitations, meeting appointments and updates to Dains personnel calendars.
  • Sorting and distributing incoming and outgoing mail.
  1. Provision of secretarial and administration support:
  • Typing of letters, spreadsheets and any other required documents using appropriate software audio typing).
  • Binding of documents as required.
  • To ensure the integrity of client data by undertaking agreed VPM activity, including, but not limited to, the creation of prospects and clients, updating information and reviewing assignments as a result of changes in personnel.
  • Contacting clients as required.
  • Ensuring invoices are correct, printed and recorded as printed
  • Photocopying.


In return:

  • 33 days holiday (inc bank holidays)
  • Flexible working hours
  • Smart working hours
  • Buy and sell 5 days holiday
  • Optional health / dental
  • Ride to work scheme
  • Bespoke Dains portal to include discount for gym membership, car/household insurance, travel, retail, going out etc
  • Quarterly drinks events
  • Summer / Christmas social
  • 1 day off for CSR events

Required skills

  • Business Support
  • Document Management
  • WIP
  • CCH

Reference: 34713629

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