Administrator/ Data Entry - AMAZING COMPANY!

Posted 4 April by Jenrick Commercial Easy Apply Featured
TEMPORARY ADMINISTRATOR/ DATA ENTRY - AMAZING TECHNOLOGY COMPANY!!

A fantastic opportunity to join the Sales and Marketing team of this unique and innovative technology company on a temporary basis

PACKAGE: £11 - £12/50 per hour

LOCATION: Sunbury on Thames, Middlesex

JOB DESCRIPTION

The main purpose of the role is to expedite and accurate and efficient processing of service orders (returns)

- To administer the RMA (returns) process efficiently so that valid returns are processed as quickly as possible:
- Raise appropriate documentation (Returns Material Authorisation - RMA)
- Ensure relevant documentation is accurately completed for Customs and Excise for all returns from overseas
- Record data about returned sensors accurately in the Service and Repair system and supporting spreadsheet
- To work with Production to ensure that returns are prioritised in the correct way and that fault analysis is completed as required.
- To ensure that warranty status of returns is correctly analysed, when generating repair quotations, and that service charges are levied where appropriate.
- To ensure that FT only accepts customer requests that are contractually and technically compliant.
-  Liaise directly with customers by phone/email on returns progress.
- To prepare dispatch paperwork for completed service orders and liaise with Dispatch / Accounting regarding shipping and invoicing.

PERSON SPECIFICATION:

- Solid office administration experience
- Data Entry Experience
- Excellent and accurate attention to detail data input and checking
- Evidence of good Excel and Outlook knowledge and experience
- Ability to communicate well with internal departments
- Good numerical skills
- Accurate keyboard skills
- Able to organise own workload
- Proven customer service experience

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Methodical, accurate and precise approach to work
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Good timekeeper and able to meet deadlines.
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Can do’ and flexible approach to variety of duties
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Willing to learn and interested in the product and the business

SOUND LIKE YOU? APPLY NOW

Reference: 34826256

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