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Administrator/ Appointment Setter / Business Research

Posted 9 March by Focus Resourcing Easy Apply Ended

Administrator/ Appointment Setter / Business Research

Wolverton - Milton Keynes

Monday to Friday - Full and Part time hours available

ASAP start - Temp to Perm

£18,000 - £25,000 depending on experience.

Our client is a Small Team consisting of super people with a high drive in Customer Service and Telemarketing, they are now seeking a New Member to join their team to continue their success.

They are seeking an outgoing and confident Appointment Setter to work on a large client of theirs. This role consists of generating leads, cleansing CRM systems, email interaction with businesses and creating opportunities for the potential clients to meet your project manager.

Key Skills

  • Be a clear Communicator
  • Excellent administrator
  • Be confident on the phone and emailing businesses
  • Have experience in delivering a high level of customer service
  • Like a challenge
  • Telemarketing / diary management / customer service experience is desirable
  • Experienced using a CRM system would be desirable
  • Have a strong personality
  • Be a good listener

You will be required to make outbound telephone calls and emails where your duties will include;

  • This role has low call volume of 5 - 20 calls per day. This position is heavily administration based.
  • Making cold and warm calls / emails to prospective businesses with the ultimate goal of setting up an appointment for our clients
  • Securing new business opportunities for clients
  • Capture and log the information required by each of our clients in the CRM system or on excel spreadsheets
  • The work is very varied and in the vast majority of cases a telemarketer will not work on one customers' campaign more than two days in any working week.
  • Data building is part of the job and on occasion full days will be spent researching the correct contact details of the person our client wants to reach
  • We are purely Business to Business so no calls to the domestic public will be expected for this role.

Reference: 34646080

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