At retailTRUST, we support and seek to improve the lives of over 4.5 million people working in the retail industry. Providing a safety net through financial assistance, aiding mental wellbeing, offering training programmes to help people develop their careers in retail and providing independent living at one of our supported living residential estates.
We are looking for an Administrative Assistant to deliver an efficient, effective and proactive administration support service to our Fundraising team in Salford.
You will perform a variety of administrative and clerical tasks including handling requests and queries from management and colleagues; arrange meetings and take detailed minutes; write and distribute email, correspondence letters, faxes and forms ensuring documentation is accurate and up-to-date; support the preparation of monthly report and department analysis; process orders and invoices in line with the charity’s procedures; and maintaining up-to-date and accurate data on the CRM database.
You will have excellent written and verbal communication skills and have the ability to plan, organise and prioritise workload to meet set deadlines. You will be able to demonstrate good customer service and problem solving skills. Advance knowledge of computer software such as Microsoft Word, Excel and Database packages is essential. Experience of using Microsoft Dynamics NAV and Raiser’s Edge would be desirable.
You will be educated to GCSE level, including a grade C or above in English and Maths or equivalent. An administrative qualification or equivalent practical attainment is desirable.
We’ll pay up to £22,000 per annum and other benefits include 20 days holiday plus bank holidays (and we let you have your birthday off!), pension scheme of up to 9% employer contributions, life assurance of four times your salary and a Health Cash Plan.
- Administrative Support
- General Admin
- Organisational Skills
- Telephone Manner
- Multiple Priorities
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